We don’t collect any personally identifiable information of our users.
We use Google Analytics to get aggregate data that helps us with various data points that help us take business decisions. The kind of data we get is aggregate and not individual. The data collected gives us an understanding of how many people visited our site, how many of them were unique, the number of pageviews, time spent, location of the users, the pages they viewed, the browser used etc.
At times we use in-page analytics tools such as mouseflow or clicktale, that helps us understand individual browsing behavior. Again, this data is not personally identifiable since we don't ask users to give us any of their personal data on our site. We also use some chat applets from time-to-time to help our users with any queries they may have, real-time.
Some users subscribe to our e-mail newsletters. Here we ask them to share their e-mail IDs with us. This information is not shared with anybody and we only send new media / new notifications to these users. We do not spam our users with daily or weekly alerts. We only mail them when something worth their while is to be reported. We don't sell or share your personal contact details with anybody, for commercial or other purposes. Your data shared with Tiny Plug is confidential with us.